Interactive Intelligence's Interaction Center Platform™ is the basis for its unique suite of Windows based products designed to replace proprietary communication devices.

Genesys is an independent wholly owned subsidiary of Alcatel, pioneered the field of Computer Telephony Integration (CTI) and today is the leading provider of infrastructure-independent contact center solutions for the enterprise, e-business and service provider markets.

With 19,000 systems shipped to network service providers, financial institutions and corporations in more than 70 countries, InterVoice is the technology leader in speech-enabled interactive information solutions and a premier communications and e-commerce ASP.